She got her car back after asking a friend to come with her so she could think straight and not get further intimidated.
The mechanic immediately launched into a loud tirade, of which she was able to counter each outrageous statement as she listened carefully, observing her voice volume rising to match and counter while keeping clarity.
When he at last stated what he wanted and she saw it was reasonable – in fact, that it never would have been a problem, had he just asked her for it from tbe beginning – she cut through his tirade and reached out to take his hand in agreement.
“I like you. I have no problem with this. Let’s do it. Let’s write up the new contract. YES.”
And the conversation deescalated as they came back out as amicable collaborators returned to the road of building trust and friendship.
What was the purpose of such prior mistrust and emotional charging? Why the incurred stress and need to gear up for battle – the sword waving and poundimg on shields to prove their mettle?
Shakey on tbe otherside, she was confused by remnant fight-flight struggle and realized this was a rare time when someone had pushed at her this hard and then the situation ended up well.
Candid Corvid Productions 